Last Updated: May 12, 2025

These Terms of Service describe the legal agreement between you and Health Direct for the use of www.healthdirectusa.com and the services we offer.

1. Introduction

These Terms of Service (“Terms”) are a binding agreement between you (“you” or “the user”) and H.D. Nutrition, Inc., doing business as Health Direct (“we,” “us,” or “our”). These Terms govern your use of our website at www.healthdirectusa.com (the “Site”) and the services offered through it, including the purchase of products, access to subscription features, and receipt of marketing communications (collectively, the “Services”).

By accessing or using our Site, you confirm that you have read, understood, and agree to be bound by these Terms, including any additional terms and policies referenced herein.

If you do not agree to these Terms, please do not use the Site or any Services.

We may update or modify these Terms from time to time to reflect changes in our business, legal requirements, or available features. When we do, we will revise the “Last Updated” date above and may provide notice through the Site or other means. Your continued use of the Site after any updates constitutes your acceptance of those changes.

Our Services are intended for residents of the United States. If you access or use the Site from outside the U.S., you do so at your own risk and are responsible for compliance with local laws.

Please also review our Privacy Policy, which describes how we collect, use, and share your personal information. You can find detailed information on your privacy rights and how to exercise them in that policy.

2. Eligibility, Permitted Use & Site Conduct

You must be at least 18 years old to use the Site or access our Services. By using the Site, you confirm that you meet this age requirement and have the legal capacity to enter into these Terms.

We grant you a limited, non-exclusive, non-transferable license to access and use the Site and its content solely for personal, non-commercial purposes and in accordance with these Terms. You may download, view, and print content from the Site for personal reference — such as product descriptions, labels, or order records — but you may not modify, distribute, or use our content for commercial purposes without our express written consent.

All content on the Site is the property of Health Direct or its licensors and is protected by intellectual property laws. Except as expressly permitted, no part of the Site may be copied, reproduced, or used without prior written authorization.

Prohibited conduct includes attempting unauthorized access, using bots or scrapers not approved by us, distributing harmful code, impersonation, collecting personal information from others, and interfering with security features or functionality of the Site.

3. User Content, Reviews, and Feedback

You may submit content such as reviews, testimonials, or feedback. By doing so, you grant us a worldwide, royalty-free license to use, display, and adapt this content for any purpose, including marketing.

You won’t receive compensation for submitted content unless explicitly agreed. We reserve the right to moderate, edit, or remove user-submitted content at our discretion.

You remain solely responsible for your content and represent that you own or have permission to use it.

4. Product Information, Orders, and Subscriptions

We strive for accurate product descriptions and pricing, but errors may occur. We may cancel orders with incorrect information or out-of-stock items.

All prices are in U.S. dollars and subject to applicable sales tax.

Orders are processed Monday through Friday. Orders placed after business hours or on weekends ship the next business day. Contact us promptly for edits or cancellations — we’ll do our best to accommodate changes before shipping.

Subscriptions (powered by Appstle) renew automatically and are billed at the interval you choose. You’ll retain the discount price at which you enrolled unless you change your plan. You may cancel or modify your subscription through your customer portal or by contacting us. Reminder emails may be sent prior to billing.

Please refer to our Return Policy for details about refunds and guarantees.

5. Intellectual Property and Ownership

All content and materials on the Site are owned by Health Direct and protected by law. You may use materials for personal, non-commercial reference only.

Our trademarks may be used by affiliates or press with express permission. Unauthorized use of our branding, logos, or metatags is prohibited.

6. Third-Party Links, Embedded Tools, and External Services

We use third-party services (e.g., Wistia, Klaviyo Reviews, and Blipstar) and may include affiliate links. These services are not under our control, and we are not responsible for their content, data use, or policies.

We strongly encourage you to review the privacy policies and terms of third-party services before engaging with them.

7. Disclaimers and Limitations of Liability

Our use of cookies, session replays, and tracking tools is described in our Privacy Policy. These technologies help us improve the site experience and analyze usage data.
We provide the Site and Services “as is.” We disclaim warranties of any kind, including fitness for a particular purpose.

Information provided on the Site is not medical advice. Our products are not intended to diagnose, treat, cure, or prevent disease. Customer support does not substitute for professional medical care.

We are not liable for indirect, special, or consequential damages. Total liability is capped at the greater of $100 or the amount you paid.

We are not liable for delays due to causes beyond our control, including pandemics, supply chain disruptions, or natural disasters.

8. Termination, Dispute Resolution & Governing Law

We may terminate access if you violate these Terms. You may stop using the Site at any time.

Disputes must be resolved by binding individual arbitration in Orange County, California, under AAA Consumer Arbitration Rules. Class action waivers apply. Either party may seek injunctive relief in court.

Claims must be brought within one year. California law governs these Terms.

9. Miscellaneous

These Terms, together with our Privacy Policy and any related disclosures, represent the entire agreement between you and Health Direct.

You may not assign your rights without consent. Our failure to enforce a term is not a waiver. If any part is invalid, the rest remains in force.

Use of the Site constitutes your agreement to these Terms. You agree to receive communications from us electronically.